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Privacy Policy

Privacy Policy

Galderma Internet Privacy Policy

Galderma respects the privacy of every individual visiting our websites. Galderma's Privacy Policy, outlining the information Galderma collects and how Galderma uses such information, is as follows:

Personally Identifiable Information

For the purpose of the Data Protection Act 1998 (the Act) the data controller is Galderma (UK) Limited (a company registered in England under number 715401) of Meridien House, 69-71 Clarendon Road, Watford, Hertfordshire, WD17 1DS, England.

Galderma collects personally identifiable information (such as name, address, telephone/fax number and e-mail address) only when voluntarily provided by a visitor to our websites. Galderma may make available personally identifiable information submitted by visitors to help facilitate your request to establish contact with a third party (e.g. aesthetic clinic, or healthcare professional). Where you request Galderma to facilitate this, you expressly consent for Galderma to provide personally identifiable information to your selected third party / third parties. You understand that by initiating any request the third party will also become a data controller as determined by the Act.

This information will not be used by Galderma for any direct marketing or unsolicited follow-up unless we have previously informed you of this possible use and you have given us your express permission when submitting it (e.g. through opting in to receiving promotional email communications). If you consent, Galderma may use this information for such purposes as:

  • Sending you paper publications or other correspondence
  • Sending you e-mail press releases or notification
  • Sending you promotional information on our products based on your preferences

Only authorized Galderma group staff or our agents (who have agreed to keep information secure) have access to personally identifiable information.

We may share your personal identifiable information with any member of our group, which means our subsidiaries, our holding company and its subsidiaries.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. By submitting your personal data, you agree to this transfer, storing or processing. Galderma will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Galderma does make use of non-personally-identifiable statistical information collected from users (browser type, geographical location, age, gender) for optimization of its sites as part of its continual internal review process and in a general way to learn more about its clients. This information will not be disclosed to third parties by Galderma. This data will be used only for the stated purpose and will not be used for any unsolicited communication unless you give us permission.

Access to Information

The Act gives you the right to access information held about you. Yours rights can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. If you request Galderma to help facilitate contact with a third party (aesthetic clinic or healthcare profession) you understand and agree you must contact the third party directly to request personally-identifiable information that they may hold.

Log Files

We use IP addresses to analyse trends, administer the site, track a user's movements and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.


Galderma does use tracking technology (known as "cookies") that deposits certain bits of information on your hard drive. Cookies allow us to track and target your interests to tailor our sites to suit your needs better. See our Cookie Policy.


Children and young people under 16 are requested to get permission from their parent or guardian before they submit personal data to Galderma websites.


Links from this site may take you to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We advise you to check their privacy policies yourself before submitting any personally identifiable information.

Digital Broadcasts - Email Newsletters / SMS Communications

Galderma or its affiliated companies may utilise third party suppliers to facilitate digital broadcasts for information you have requested to receive, for example via an email newsletter subscription. This may include, but is not limited to email broadcast and SMS providers where personally identifiable data may be shared for the purpose of fulfilling your communication request. You may unsubscribe or update your subscription details via the links enclosed within any digital broadcast. Galderma or its affiliated companies may sponsor email broadcasts provided by event organisers / third party companies where the audience may have an interest in Galderma products and or services. Galderma cannot be held liable for the subscription list provided by third parties. If you wish to unsubscribe from these mailing lists please contact the third party who you have received the sponsored communication from.


This policy may be modified from time to time, and changes will be communicated promptly on this page. Please Contact Us for more information on this policy.